Shipping policy

Shipping Policy

Fulfillment Origin and Processing

Orders are fulfilled and dispatched from China. Order processing usually takes 3-5 business days before shipment. Processing may take longer during holidays, high-volume periods, or when additional order information is required.

Estimated Delivery Time

For most international destinations, transit time is approximately 10 business days after shipment. Actual delivery timing can vary by destination, shipping route, customs clearance, and local carrier handling. Any delivery estimate is not a guaranteed delivery date.

Tracking information will be provided when available.

Shipping Rates

All prices on this website are shown in U.S. dollars (USD).

  • Orders under $30.00 USD: $5.00 USD standard shipping.
  • Orders from $30.00 to $59.99 USD: $3.00 USD standard shipping.
  • Orders of $60.00 USD and above: free standard shipping.

The final shipping cost shown at checkout applies to the order. China is not currently a customer delivery destination.

Address Accuracy and Undeliverable Packages

Customers are responsible for providing a complete and correct shipping address. Please contact us as soon as possible after placing an order if an address change is needed.

If a parcel is returned because of an incorrect address, failed delivery, unpaid customs fees, or refusal by the recipient, additional shipping charges may apply.

Contact

For shipping questions, contact support@lurelunatic.com.